How We Look After Your Information (Privacy Policy)

What Sort of Info We Collect

When you talk to us, sign up for our course, or use our website, we might ask for some basic details. This usually includes your name, email address, and sometimes a phone number. If you pay for a course, we'll process payment details, but we don't store your full card info ourselves – secure payment systems handle that bit. We also get some general info about how you use our website, like which pages you visit. This helps us make things better for everyone.

How We Use Your Details

We use your information for a few main reasons:

• To give you the banking course you signed up for.
• To answer your questions when you contact us.
• To send you updates about our courses, but only if you've said it's okay.
• To improve our website and services, based on what people look at most.

We promise not to use your data for anything dodgy or to sell it off to other companies for their marketing.

Sharing Your Info (Only When Needed)

We generally don't share your personal information with anyone else. The only times we might are:

• With trusted services that help us run our business – like our website host or email provider. They only get what they need to do their job, and they have to keep it safe too.
• If the law says we have to.

Rest assured, we're not passing your details around Leicester or beyond without a good reason.

Keeping Your Data Safe

We do our best to protect your personal information. We use sensible security measures to stop people from getting to your data without permission. While no online system is 100% foolproof, we work hard to keep your details secure.

Your Rights About Your Info

You have rights over your personal data. You can:

• Ask to see what information we hold about you.
• Ask us to correct any details that are wrong.
• Ask us to delete your data (though sometimes we need to keep certain records for legal reasons).
• Change your mind about getting our updates at any time.

Just get in touch using the contact details below if you want to do any of these things.

About Cookies

Our website uses small files called 'cookies'. These are bits of data that sit on your computer or phone. They help the website remember you, make it easier to use, and tell us which parts of our site in Leicestershire are most popular. You can usually turn cookies off in your browser settings if you don't like them, but some parts of the website might not work quite right then.

Changes to This Policy

Sometimes we might need to update this Privacy Policy. If we do, we'll put the new version on this page and change the 'Last Updated' date. It's a good idea to check back now and then to see the latest version.

Get In Touch

If you have any questions about how we handle your personal information, please don't hesitate to ask. You can reach us at:

Leicestershire Financial Foundations
33 New St, Leicester LE1 5NR, UK
Phone: +44 116 251 3422
Email: [email protected]