Our Terms of Service (The Important Bits)

We are Leicestershire Financial Foundations, based in Leicester. When we say 'we', 'us', or 'our', that's who we mean. These terms are an agreement between you (the person using our services) and us. They cover everything you need to know about using our website and taking part in our basic banking courses.

Our goal is to give you clear, unbiased information about banking products like deposits, credit cards, and mortgages. Our courses are for learning and guidance only. They are not specific financial advice for your personal situation. Always think carefully and get proper advice if you're making big money decisions. You agree to use our website and course materials for your own learning and not to copy or share them without asking us first.

When you sign up for a course, you agree to pay the fee shown. We aim to be fair with payments. If you change your mind, you can usually get a full refund if you tell us within 14 days of buying the course, as long as you haven't started or completed a significant part of it. After 14 days, or if you've already made good use of the course, refunds are at our discretion. Just get in touch if you have a problem, and we'll do our best to sort it out.

You need to make sure the information you give us is correct and up-to-date, especially your contact details. You're also responsible for keeping any login details safe. Please use our website and courses respectfully. Don't try to mess with our site or use our materials for anything other than learning.

We promise to provide our banking courses with care and to the best of our ability. We'll give you information that's accurate and easy to understand at the time it's provided. However, banking rules and products can change, so we can't promise everything will always be 100% current to the very minute. Our courses are for general education, not personal financial advice.

All the course materials, text, videos, and everything on our website belongs to Leicestershire Financial Foundations or our partners. You can use it for your own learning. Please don't copy, share, or sell our materials to others without our written permission. That's just fair play.

Sometimes we might need to update these terms. For example, if we add new courses or if laws change. We'll always put the most recent version on this page. By carrying on using our services after we've made changes, you're agreeing to the new terms.

We hope you never have an issue, but if you do, please tell us first. We'll try our best to resolve any problems directly and fairly. These terms are governed by English law, and any disputes would be handled by the courts in England and Wales.

If you have any questions about these terms or anything else, don't hesitate to contact us. You can find our details on the website or here:

Leicestershire Financial Foundations
33 New St, Leicester LE1 5NR, UK
Phone: +44 116 251 3422
Email: [email protected]